CfP: Involving the Crowd in Future Museum Experience Design (@CHI’16)


This one-day workshop aims to bring together researchers and practitioners interested in exploring the implications of various trends in the museum world for designing museum experiences. Specifically it focuses on the implications of museums reaching out to crowds beyond their local communities, as well as of museums increasingly becoming part of connected museum systems and large institutional ecosystems.

CALL FOR POSITION PAPERS – CHI’16 Workshop: Involving the Crowd in Future Museum Experience Design

DATE:  7 or 8 May 2016. In conjunction with CHI’16, San Jose, CA, USA (http://chi2016.acm.org)

Workshop submissions due: 8 January 2016 (or 15 December 2015, for early notifications)
Feedback to authors: 12 February 2016 (or early notifications by 21 December 2015)
Camera-ready papers due: 26 February 2016
Workshop at CHI’16: 7 or 8 May 2016

The museum world is rapidly changing from being collection-centred to being community-centred and for the public. Some general trends of museums and cultural heritage institutions besides digitising their collections is to involve the public more and at various levels: by deepening engagement during their visit, by extending the museum experience beyond the physical visit and by involving the public in content generation. Technology plays an increasingly important role in this involvement.

We invite position papers on topics including:
– The way and level of crowd involvement in museums: How can museums guarantee continuous dialogical engagement with their public?
– The increasing size and diversity of the audiences that museums address as target groups: What are the challenges and threats that a crowd focus brings along?
– The introduction and use of innovative technologies: What are the implications for design in addressing diverse audiences such as crowds, and what role can technology play in this?
– The scope of the designed experiences: How can a museum maintain its identity and yet express the specific role it has within a system of connected institutes? How can we design for such holistic experiences?

The workshop will start with short (5 minute) presentations during which participants introduce themselves, their backgrounds and the take-away message of their papers.
The core of the workshop consists of a brainstorm in the form of playing a game, to explore future opportunities and challenges based on the observed trends and the themes that emerged from submitted papers.
In a concluding plenary session, the outcomes of playing the game will be summarised by the organisers, and plans for follow-up activities and future work will be discussed.

Send submissions (4-6 pages incl. references, CHI Proceedings format, pdf) by email to Arnold Vermeeren (A.P.O.S.Vermeeren@tudelft.nl) by
– 8 January 2016 (notifications of acceptance before 12 February 2016), or by
– 15 December 2015 to receive early notifications of acceptance on 21 December 2015.
One author is required to attend the workshop and to register for both the workshop and at least one day of the conference (http://chi2016.acm.org).

Arnold P.O.S. Vermeeren (Delft University of Technology, The Netherlands) a.p.o.s.vermeeren@tudelft.nl
Licia Calvi (NHTV University of Applied Sciences in Breda, The Netherlands) calvi.l@nhtv.nl
Amalia Sabiescu (Royal Melbourne Institute of Technology – RMIT Europe, Spain)
Raffaella Trocchianesi (Politecnico di Milano, Italy)
Dagny Stuedahl (Norwegian University of Lifesciences, Norway)
Elisa Giaccardi (Delft University of Technology, The Netherlands)


The workshop will be hosted in conjunction with CHI’16 on 7 or 8 May 2016, in San Jose (CA, USA) (http://chi2016.acm.org)


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